Category: 01

3. The Critical Engineer deconstructs and incites suspicion of rich user experiences.

I found this tenet interesting because it relates to my work as a UX designer and neuroscience student, and has further implications for fields like VR. Maybe this is a stretch, but it reminds me of Baudrillard's writings on Simulations and Simulacra, and their social and political consequences.

From a commercial standpoint, the more immersive the user experience, the more profitable it is. As humans, we are attuned to subtle environmental differences that might signal danger, so we are excellent at distinguishing artificial environments from real ones. We become frustrated when an experience with software doesn't match up with mental models.

In most cases, frustration works against us. We want better UX for systems like transportation, education, or hospitals, to increase standards of living across the world. But for 'leisure' products like social media, we are paying with our attention, and paying with the data that tells advertisers what we'll pay attention to. In this situation, a richer UX means more control over our attention. It also means we have to work harder to determine which things are 'true' and what constitutes 'reality.' For example, with deepfakes, the immersive and realistic qualities of the technology are exactly what makes them so dangerous.

The first tenet of the Critical Engineering Manifesto by Julian Oliver states:

The Critical Engineer considers any technology depended upon to be both a challenge and a threat. The greater the dependence on a technology the greater the need to study and expose its inner workings, regardless of ownership or legal provision.

This tenet could be explained as follows.

Any convenience comes at a price, and the more integral a piece of technology becomes in ones life, the more suspicious the user should be. Thus, the critical engineer must find the extents of this price and tradeoff.

I appreciate this tenet for its relevance to contemporary life in relation to technology. As we pour more of our personal lives into our cellphones and become reliant on smart assistants, it seems like convenience and privacy are on a spectrum.

A real world example of this tradeoff is using a smart assistant for location based dining. If one uses their smart assistant to find nearby restaurants, they have the convenience of a quick search, but without knowing about the device's bias in deciding what restaurants to list, one is unable to know if the device's manufacturer's are attempting to promote certain restaurants over others.

"5. The Critical Engineer recognises that each work of engineering engineers its user, proportional to that user's dependency upon it."

I interpret this tenet to mean that the Critical Engineer is responsible for understanding the potential effects their work may have on the individuals who use it. Art and technology have the capacity to change people, with this capacity being "proportional to that user's dependency upon it," meaning that the more emotional investment the consumer has in the product, the more likely it is to change them. I thought this tenet was interesting because it addresses that people engineering inanimate objects happens just as often as the opposite. A real example of this is the modern man's relationship with his smartphone. It's cliched at this point, but most citizens living in the developed world today are dependent on their smartphone for communication, information, entertainment, transportation, and more. This dependency can lead to addiction, and can alter the user's lifestyle and relationships with other people. Simultaneously, this new way to connect people around the world and access to a growing multitude of information previously unavailable to previous generations can help contribute to the user's cultural and intellectual growth.